K9s for Warriors: Training with Purpose

Project Summary

This project focused on designing a trauma-informed, scenario-based learning experience to help veterans build safe, trusting partnerships with their service dogs. The training balances empathy with structure through realistic scenarios, decision checkpoints, and accessible multimedia to support confidence, safety, and independence.

Project Snapshot

• Role: Instructional Designer & Developer

• Audience: Veterans participating in K9s for Warriors programs

• Project Type: Scenario-based eLearning / Performance Support

• Delivery: Self-paced, asynchronous

• Tools: Articulate Rise 360, Camtasia

Design Approach

• Scenario-based structure grounded in real training moments

• Trauma-informed design to support psychological safety

• Clear progression with decision checkpoints and feedback

• Accessible multimedia to support varied learning needs

Key Design Decisions

• Articulate Rise chosen for mobile-friendly, low-friction access

• Scenario interactions used to reinforce decision-making and trust-building

• Minimal animation to reduce cognitive load

• Performance support elements embedded to support on-the-job application

Deliverables

• Articulate Rise scenario-based module

• Storyboards and design documentation

• Knowledge checks and learner resources

• Video walkthrough for portfolio review

Impact & Reflection

This project strengthened my ability to design emotionally aware, performance-focused learning experiences. It reinforced the value of scenario-based design for building confidence and trust, and deepened my practice in creating accessible, empathetic learning solutions that support real-world behavior change.